Our Story

About Empathy Healthcare

Kenya's trusted medical devices and surgical distributor delivering excellence since 2022

Healthcare Partners

Products Available

Years Experience

Empathy Healthcare team member reviewing medical supplies

Since2022

Who We Are

Our Journey

Bringing quality medical supplies to healthcare facilities across Kenya

Empathy Healthcare Limited was established in 2022 to offer homecare services and to procure medical supplies for our clients.

We source our supplies internationally from leading manufacturers of medical equipment, and we use a patient-centered approach that aims to provide innovative solutions to hospitals and different clinical settings.

We are committed to supplying innovative products and to offer empathetic services while establishing the best supply chain procedures, logistics and control systems.

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Our Purpose

Vision & Mission

Guiding principles that drive our commitment to healthcare excellence

Our Vision

Our Vision is to be a customer-centric company, to build a space in hospital hygiene, medical devices and surgical range and hospital consumables by supplying innovative, affordable products and providing sustainable solutions.

Our Mission

As a medical devices and surgical consumables company, we commit to strengthen our position as a market leader and financially viable company and continuously offer quality, affordable and innovative products to enhance medical care.

Our Purpose

We empower and encourage our customers by delivering the best medical products to attain customer satisfaction and help them improve the quality of medical care and patient lives.

What Guides Us

Our Core Values

The principles that define our culture and operations

Integrity

We conduct business with honesty, transparency and ethical standards

Accountability

We take responsibility for our actions and commitments

Transparency

We operate with clarity and openness in all our dealings

Inspirational

We motivate and encourage innovation in healthcare

Empathy

We understand and share the feelings of our clients and patients

Discipline

We maintain consistent standards of excellence

What We Offer

Our Product Categories

Premium medical supplies for modern healthcare facilities

Nursing Consumables

We supply nursing consumables that are designed for the many needs of modern day nursing. The products are safe, effective and economical to use.

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Surgical Kits

The surgical kits we supply are designed to safely store general surgical instruments and materials, as well as specialized instruments needed for major surgery.

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Specialized Devices

We have a variety of specialized devices that efficiently meet the needs of different medical professionals i.e Gastrology, urology, orthopedics and others.

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Infection Control

We supply innovative solutions for infection control to combat hospital-acquired infections.

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Our Partners

International Suppliers

We partner with world-class manufacturers to ensure quality and reliability

SafeCare Medical Industries

SafeCare has built a worldwide reputation for providing high quality Medical consumable products for use across the globe.

ZKSK Technology

ZKSK Technology is a high tech enterprise, integrating research and development, production and sales of medical devices.

Who We Serve

Healthcare Partners

We serve a diverse range of healthcare facilities across Kenya

Mission Hospitals

We supply premium medical products to mission hospitals throughout Kenya, supporting their vital healthcare services.

County Hospitals

Our medical devices and surgical supplies support county hospitals across all 47 counties in Kenya.

National Hospitals

We provide premium SafeCare and ZKSK products to Kenya's national referral hospitals.

Our Advantages

Why Choose Empathy Healthcare

What sets us apart in the medical supply industry

Reliable Delivery

We ensure timely delivery of medical supplies to healthcare facilities nationwide.

Competitive Pricing

We offer premium products at competitive wholesale prices with bulk discounts.

Technical Support

Our knowledgeable team provides product training and ongoing technical assistance.

Diverse Product Range

Over 200 high-quality medical products from trusted international suppliers.

Partnership Approach

We build long-term relationships based on trust, reliability and excellent service.

Ready to enhance your medical supply chain?

Get in touch with our team to discuss your healthcare facility's needs and discover how Empathy Healthcare can support your mission of delivering quality patient care.